VISIT OUR premises

VISIT OUR premises

The Grupo Tristão’s head office in Viana, Espírito Santo, is open for visitors 14 years of age or older on Wednesdays. We have a programming presenting the entire company’s business process, from the purchase of raw material up to the production process of the best coffees in the world.

Schedule a visit to the company’s industrial facilities and learn all about the Grupo Tristão. It will be an absolute pleasure to have you.

– Integration (reception and institutional video)
– Purchase and sale of green coffee beans
– Coffee storage process
– ETE – Wastewater treatment plant
– Quality control
– Production process

Realcafé Solúvel do Brasil S/A will be extremely glad to receive you at our premises. As we are a food industry, so we have some important rules in place to guarantee the quality of our products. In order for you to best enjoy your visit, we suggest the following:

  1. It is MANDATORY that you wear LONG PANTS and CLOSED SHOES. Shorts, sandals, clogs and the kind are not permitted.
  2. Photographing and filming are not permitted in the industrial area.
  3. It is not permitted to wear any type of personal ornament as earrings, rings, brooches, necklaces, watches, and such.
  4. It is not permitted to use cellphones during the visit.
  5. If your hair is long, please be sure to tie it. This will make it easier to put on a cap.
  6. The minimum age to access the industrial area is fourteen (14), with the presentation of any type of document with photo.
  7. The visiting group may not exceed twenty (20) people per visit.
  8. The Company Visiting Programme may be temporarily suspended due to maintenance, lack of electrical power or operational conditions in the visitation areas. In this case, the visit will be rescheduled.
  9. In case you wish to cancel the visit, please be sure to give us a 48h notice.
  11. Please be sure to send us the ID and Individual Tax Payer Numbers of all participants, seven (7) days prior to the visit, to obtain clearance in the entrance.

These procedures have the purpose to guarantee the visiting group’s safety and compliance with all Hygiene, Cleanliness and Safety Norms exercised at Realcafé Solúvel do Brasil S/A. Please be sure to inform all participants the rules abovementioned. We suggest your group to arrive ten (10) minutes before the time of the visit to avoid any setback.

To schedule a visit, send an email to

Tristão Comércio Exterior Ltda

Rod. Gov. Mário Covas, 400A - M. de Noronha - Viana - ES

Cep: 29.135-320

Phone Number: +55 27 3334-9800

Fax: +55 27 3334-9824

Realcafé Solúvel do Brasil S/A

Rod. Gov. Mário Covas, 140A - M. de Noronha - Viana - ES

Cep: 29.135-320

Phone Number: +55 27 3346-1400

Copyright © 1971 - 2016 | Grupo Tristão. Todos os direitos reservados.